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Cables4Phones Unlock Shop and Spare Parts

Terms and Conditions

About Us
We specialise in mobile phones, accessories, parts, repairs, unlocking equipment, unlock cables, unlock clips, software and so much more at low prices. Whilst delivering the best possible customer service. We supply both retail and trade customers.

Our Contact details:
Karim
166 Burlington Road
Small Heath
Birmingham
B10 9PD
Tele: 07845 54 64 64
Email: cables4phones@hotmail.com

On ordering from Cables4phones you confirm your agreement to these Terms and Conditions & Privacy Notice

Accepted Methods of Payment
There are two primary methods of payment for goods ordered: -
1. Online Payment
For details of security, please see our security & privacy statements below. Payments can be made using any of the following methods online: -
We accept credit or debit cards, Amex, Visa, Delta, Switch, Solo, MasterCard, Maestro, Visa Electron we also accept Paypal and Nochex

Please note credit card and debit card payments stated above can be made using Paypal or Nochex.
Please be aware if you are ordering from outside of the UK, that your credit card company may charge a currency conversion fee.
2. Payment after placing order online
If you do not wish to pay online, please complete the online order form and further instructions will be presented. The following methods of payment are accepted: -
We also accept Cash or Postal Orders & Bank Transfer
Please complete the online order form for more information on how to pay by the above means.

Shipping, Delivery & Risk of Loss
Goods will be dispatched on receipt of cleared payment.
Delivery charges are quoted when placing an order. Our standard rates are:

UK - FREE on selected items for standard delivery for orders under the value of £32 you may also upgrade shipping from standard delivery to recorded delivery or special delivery at extra cost to yourself if required (Please note for higher value items we may ask for a extra charge so we can upgrade your delivery from standard delivery to special delivery as this will cover your product up to the value of £250 or more if required in the unfortunate event of loss or damage to your product).

Worldwide - £4.99 on selected items for standard delivery for orders under the value of £32 you may also upgrade shipping from standard delivery or international signed at extra cost to yourself if required (Please note for higher value items we may ask for a extra charge so we can upgrade your delivery from standard delivery to special international signed delivery as this will cover your product up to the value of £250 or more if required in the unfortunate event of loss or damage to your product) (postage may increase depending on destination).

Shipping prices are normally calculated on weight, size, value and destination of where item/s bought are to be delivered.

UK Standard delivery is arranged through Royal Mail & can be upgraded to First or Second Class Recorded Delivery at extra cost. A signature will be required on receipt of goods for these services. If a delivery is unsuccessful, then a card is left to arrange collection or redelivery. Delivery can be as fast as the next working day, but please allow 7 working days. If any items are out of stock, we will back order for you. In such circumstances we will inform you as soon as possible and you will need you to confirm if you are willing to wait until the item becomes available, this will normally be available within a maximum of 28 days. If you would rather not wait we will require you to still give us 7 days from date of order to see if we can get items for you and allow a further 7 days for delivery. Please note once you confirm you are willing to wait the maximum 28 days to item you cannot cancel an order as items will be on special order for you specifically and will not be able to be cancelled therefore you will need to wait and we will ship the order as soon as we have the item in stock within the timescale stated below if however we cannot get it within this time you will be able to get a refund or have the choice to order another item.

Worldwide standard delivery is arranged through UK Royal Mail & can be upgraded to First or Second Class International Recorded Delivery. A signature will be required on receipt of goods for these services.
Delivery times can vary, from 5-7 working days for deliveries within the UK and 7-10 for products sent outside the UK but may be longer during peak times or during holiday periods.

Cables4Phones is not responsible for any currency conversion charges imposed as a result of this. If your order is not received within 7 days contact us and we will provide a tracking number for your order that allows you to track the progress of your order. Any lost or damaged items will need to be claimed by your self from the delivery company e.g. royal mail, we will provide all relevant proof for you to pursue the claim. Therefore if the item is lost or damaged you can recover the cost through the delivery company, for Terms and conditions of there services visit their website www.royalmail.com.

All items purchased from Cables4Phones are made pursuant to a shipment contract.

Please note that above P+P charges may be set higher than normal to cover handling charges and other administrative costs involved. This is so that we can offer you the best possible prices. P+P charges are per item but items may be sent in the same package together if multiple orders are placed. These charges are NON REFUNDABLE and by buying any product from us you agree to these charges. As you are aware there have been a lot of changes in the postal system and the way you are charged for sending things. P+P is now worked out by the weight, size and thickness of package being sent because of this we reserve the right to increase P+P costs at any time without any prior notice and without updating any changes here in our terms and conditions. Any increases or decreases in P+P will be shown once you go to checkout for you to see prior to making payment. Once payment is made you acknowledge and agree to any increases or decreases in P+P charges.

PLEASE NOTE ANY ITEMS BOUGHT WHICH ARE NOT DELIVERED OR COLLECTED FROM THE SORTING OFFICE AND AS A RESULT ARE RETURNED TO US. WE WILL REQUIRE PAYMENT OF P+P CHARGES TO SHIP ORDER TO YOU AGAIN, PAYMENT WILL BE REQUIRED BEFORE THE ORDER IS RESHIPED. FAILURE TO DO THIS WILL RESULT IN THE ORDER BEING CANCELLED AND PAYMENT REFUNDED MINUS P+P AND HANDLING CHARGE WHICH IS 30% OF THE ITEM PRICE.

Returns Policy
Cables4Phones ensures all products have met our high quality-control standards. However, in the unfortunate instance you find a defect with any product purchased, you can do one of the following and we will be more then happy to help you.
E-mail us at: - Cables4phones@hotmail.com
Or
Tel: 07845 54 64 64

Goods that are defective on receipt or within 7 days of receipt can be returned for a replacement. You will be responsible for P+P charges to us and we will pay for P+P back to you when we send the replacement item to you.
Goods found to be tampered with by the customer will not be replaced, but will be returned at the customers expense.

Items returned without our confirmation will not be accepted and will be returned to the sender, at senders expense.
You can always return goods within the first 7 days to us if they are confirmed faulty or were delivered to you in error.
Please note: Items damaged by normal daily usage cannot be returned as defective.
Refunds by credit or debit card are made to the same credit or debit card that was used for the purchase.
Refunds by Paypal/Nochex etc. are made to the same email address that was used for the purchase.

Cancellation
We cannot cancel orders once you have placed your order, as all sales are final & it is your responsibility to ensure the product is suitable for the purpose it is being bought for before buying the item. Any orders that are cancelled before item is dispatched carry a 30% handling/admin charge and any refunds will be minus this charge.
Refunds by credit card are made to the same credit card that was used for the purchase.
Refunds by Paypal/Nochex etc. are made to the same email address that was used for the purchase.

PRODUCT DESCRIPTIONS
All images on this site are reproduced with a view to portraying our products as accurately as possible. Please be aware that designs may vary slightly, from those shown, due to normal design and production fluctuations. Cables4Phones and its associates attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by us and is not as described, your sole remedy is to return it in an unused condition. However any unlocking clips, de-branding packs, unlock packs or any other one time use items are exempt from this, as our policy is not to supply these types of items to be used by the customer then returned for refund or exchange, unless found to have a manufacturing fault upon which we will replace the item.

Using unlocking equipment & software
All the products we sell & use are tried and tested by ourselves we cannot guarantee 100% unlocking with every model. Any uses you make of service unlock software/equipment and its consequences are entirely your own responsibility.

Data cables (unlock leads)
Any use you make of service software and its consequences is entirely your own responsibility. Service software is NOT supplied unless stated in the description.

Dual Sims
If you are required to cut the sim cards please use the template given and cut around the outside of the guides carefully as it is far better to modify afterwards rather than cut too much and ruin the sim card, installing a dual sim and its consequences if the sim card is cut incorrectly are entirely your own responsibility.
FREE sim card cutting service is provided totally at the sim card owner’s risk.

Unlocking services
If we cannot unlock your phones successfully we will refund the cost of the unlocking service minus P+P costs for sending the phone back to you.
If you are sending the phone from a country other than the United Kingdom, you must indicate on a customs declaration that the phone is being dispatched for repair to minimize duty charges.
Please ensure that you send the phones well packaged ensuring that the battery is fully charged & that any security codes are removed before posting the phones. It is your responsibility to ensure that your phone is adequately covered incase of damage in transit.
Phone unlocking service, unlocking software & other products come with 1 weeks support.

REMOTE/POSTAL UNLOCKING
Cables4Phones have a pre-pay system for most remote unlocking credits from other companies; NO refunds will be provided for remote unlocking code orders. Any wrong code orders that are submitted and then found to have wrong details supplied by the customer must be paid for again before a further code is issued.
Cables4Phones will accept no liability whatsoever for you having your handset unlocked by us and must advise you that it is up to you to contact your network provider prior to the unlocking and advise them of your intentions, as some providers may want to charge you a subsidy fee for the privilege of unlocking your handset due to your initial handset purchase price being subsidised by the network.

By purchasing an unlock from Cables4Phones you are agreeing to the conditions as stated and that Cables4Phones are excluded from any liability of prosecution from the network provider for your failure to inform them of your intentions and pay any subsidy fees incurred prior to unlocking.
Free Gifts
We can at any time withdraw any free gift offer or anything else we offer free with an item you purchase from us without prior notice.

YOUR MEMBERSHIP ACCOUNT
If you use this or any other linked sites, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You must be over 18 to use this site. If you are under 18, you may use our website only with involvement of a parent or guardian. Cables4Phones and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Download Area, CD’s & DVD’s
All software downloaded from the download Area or CD’s, DVD’s purchased or supplied free with cable kits or other products purchased from us are used at your own risk as we are not responsible for any damage, data loss or consequential losses to your mobile phone or any other equipment as a result of using any software, flashes, instruction manuals or any things else contained within download area or CD’s, DVD’s purchased or supplied free with cable kits or other products purchased from us at Cables4Phones web site or any other linked sites. Nor are we responsible for any viruses within any files or within our site or linked web sites.

Security & Fraud
Orders placed online
Payments placed online, all credit / debit card details are transmitted using SSL, the universally recognized security system for transmitting encrypted information over the Internet. Submitted details are processed directly by Merchant. Details are encrypted and transmitted to Merchant. Cables4Phones never actually see your credit / debit card details.
Cables4phones will not tolerate any attempts to obtain goods by fraudulent means. Any fraudulent action will be reported to the relevant authorities.
Please note that Internet host IP addresses are recorded for security reasons when placing an order online.

Privacy Statement
We want you to feel confident when shopping on our site, we respect your privacy and appreciate your business and we will take all reasonable care to ensure that any details that you submit to us are kept secure. The details that you submit to us will be kept to process orders only.
Cables4Phones will not knowingly pass on any details we hold on customers or web site visitors to any third parties. We protect the privacy of this personal information using our highly secure, password-protected servers. At no time do we ever provide your account contact or payment information to any third party vendor, associate or service provider unless absolutely necessary in order to complete your transaction and order.
Your information is protected during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you provide to us for purchasing of our products or services.
We may use the addresses submitted to us to occasionally notify you about important functionality changes to the Cables4Phones web site, new services and special offers we think youll find valuable.
To prevent unauthorised access to your password and to your computer, please ensure you click on sign off when finished using a shared computer by clicking the "log off" icon.
We monitor customer traffic patterns and site usage to help us develop the design and layout of the Cables4Phones web site.
If you have any concerns or questions over your personal information collected on this site please use the “contact us” link or email us at cables4phones@hotmail.com we will do our best to resolve your queries. Our Business constantly changes and so do our terms and conditions and privacy notice, these will be updated as and when required therefore please check the terms and conditions regularly to see if there are any changes. Terms and conditions may change without any prior notice and cables4phones will not take responsibility for customers who have not read the updated versions.

Terms & Conditions, Notices, and Revisions
If you choose to visit Cables4Phones, your visit and any dispute over privacy is subject to this Notice and our Terms & Conditions, including limitations on damages, arbitration of disputes, and application of the law of the state. If you have any concern about privacy of your personal information as used and collected within our website, please send us a thorough description by clicking on the "Contact Us” or email us at cables4phones@hotmail.com and we will try to resolve it.
Our business changes constantly, and our Privacy Notice and Terms & Conditions will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Disclaimer of warranties and limitation of liability
THIS SITE IS PROVIDED BY CABLES4PHONES ON AN ": AS IS": AND ": AS AVAILABLE": BASIS. CABLES4PHONES MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CABLES4PHONES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Cables4Phones DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM CABLES4PHONES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CABLES4PHONES WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Please be aware that unlocking, flashing, de-branding or using any other unofficial tool on your handset could invalidate your warranty/guarantee on your handset. Cables4Phones is not responsible for any data loss or damage caused to your phone from any items purchased from us all of which are used at your own risk.
Unlocking is legal in most countries; customers receiving any unlocking equipment are required to check local laws before purchasing. Cables4Phones are not responsible for any law infringements made by its customers.
The "mobile telephone reprogramming act" came into force on the 4th October 2002. Making the reprogramming of IMEI (International Mobile Equipment Identifier) number of handsets illegal in the UK with out the express consent of the manufacturer. By entering our site you are acknowledging this fact.

Barred phones: Cables4phones do not unbar phones that are reported lost/stolen.  All unlocking services and equipment unlock the phones, but if the phone is barred you need to contact your operator to find out why, as this is can only be rectified by your service provider.  full details on barred phones click here

Please note that IMEI changing or interfering with a mobile’s IMEI is illegal in the UK and carries a maximum sentence of 11 years in prison. Cables4Phones does not support or condone IMEI changing nor do we change IMEI numbers on handsets or sell equipment that does. We will not be held responsible for misuse of any products sold by ourselves nor are we responsible for any damage, data loss or consequential damage arising to your handset or other equipment as a result of using any unlocking or any other product purchased from us. Any questions asked about any illegal operations such as IMEI changing will be ignored. Any use you make of service software, devices or software its consequences are entirely your own responsibility.

FORUM DISCLAIMER

Forum Terms & Conditions
Registration to forum is free!We do insist that you abide by the rules and policies detailed below. Use of this site & other web site links included within it constitutes acceptance of the Cables4Phones terms & conditions and privacy notice Although the administrators and moderators of Cables4phones forum will attempt to keep all objectionable messages off this forum, it is impossible for us to review all messages.All messages express the views of the author, whether publicly posted or privately transmitted, it is the sole responsibility of the person from which such content originated and the owners of Cables4phones Forum will not be held responsible for the content of any message.By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar, sexually oriented, hateful, threatening, or otherwise violate any laws.The owners of Cables4phones Forum reserve the right to remove, edit, move or close any thread or ban members for any reason at their sole discretion, and with or without prior warning or explanation.Any members found in breach of forum rules will be banned from using this forum and other linked sitesUsers of this forum may only register one account. Members cannot display web site address or other contact details or advertise in the forum without our prior consent by contacting us, this (includes signatures) or sent privately (including email or PM) or any other form of spam is strictly prohibited. Any such posts will be removed and member permanently barred. Banned members are not allowed to register new accounts any attempt to do this will result in new accounts being barred.In compliance with The Childrens Online Privacy Protection Act (COPPA), we request that children under the age of 13 have the consent of a parent or guardian in order to register as a member on this Forum.Note: Upon Entering our Forum, you are agreeing to the terms and conditions noted below.  DISCLAIMER The creator of this page or the ISP(s) hosting any content on this site take no responsibility for the way you use the information provided on this site. These files and anything else on this site are here for private purposes only and should not be downloaded or viewed whatsoever! If you are affiliated with any government, or ANTI-Piracy group, MPAA, CCA, Handy Company’s or any other related group or were formally a worker of one you cannot enter this web site, cannot access any of its files and you cannot view any of the HTML/ PHP files within it. All the objects on this site are private property and are not meant for viewing or any other purposes other then bandwidth space. Do not enter whatsoever!If you enter this site you are not agreeing to these terms and you are violating code of the Internet Privacy Act and that means that you cannot threaten our ISP(s) or any person(s) or company storing these files, cannot prosecute any person(s) affiliated with this page which includes family, friends or individuals who run or enter this web site. If you do not agree to these terms then you must leave now! I would like to stress expressly that I did not have any influence on the organisation and contents of the linked pages. Therefore I dissociate here from all contents of all linked pages on this homepage.This assertion applies to all linked sites on ALL pages listed on this domain/ server. By using this site along with agreeing to the above disclaimer you also agree that you have read and agree to the Cables4phones Terms and Conditions & Privacy Notice.

SITE POLICIES, MODIFICATION
All orders are subject to our Terms and Conditions. We reserve the right to change at any time our site, terms and conditions and privacy notice without prior notice to customers and it is the customer’s responsibility to check if there are any changes that may affect them. Should any of these conditions become invalid, void or unenforceable for any reason. That condition shall be deemed severable this shall not affect the validity and enforceability of any other remaining conditions. Use of this site or other web site links included within it constitutes acceptance of the Cables4Phones Terms & Conditions.

Copyright
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Cables4Phones or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of Cables4Phones, and protected by UK and international copyright laws. The software application provider and author for "osCommerce" & "Magento", is used under the GNU LICENSE and all original authorship and credit for osCommerce, Magento & http://www.zen-cart.com/ remains the intellectual rights of www.oscommerce.com. & http://www.zen-cart.com/ & http://www.magentocommerce.com

Trademarks
Designated trademarks & brands are the property of their respective owners and we are in no way connected with them. Makes & models are purely stated for reference purposes to explain what make and model an item is suitable for.

Questions
Any questions regarding the Terms & Conditions above or Privacy Notice or other related material should be directed to cables4phones@hotmail.com or by using the “contact us” link.

Use of this site & other web site links included within it constitutes acceptance of the Cables4Phones Terms & Conditions and Privacy Notice.

 

 

Information on Barred/Blocked/Blacklisted Phones

Barred, Blocked, Blacklisted phones: Cables4Phones do not unbar or unblock phones that are reported lost or stolen.  All unlocking services and equipment unlock the phones, but if the phone is barred, blocked or blacklisted you need to contact your operator to find out why, as this is can only be rectified by your service provider.

Q: Is changing the IMEI the same as unlocking?
A: Mobile networks often lock handsets so that they are only able to operate on specific networks.  The unlocking of handsets to allow them to operate on any network is not against the law & is not the same as changing the IMEI (serial number)

Q: What is difference between Unlocking and unbarring, blocked, blacklisted, lost or stolen phones
A: Unlocking is totally legal in UK but unbarring, blocked, blacklisted, lost or stolen phones is illegal in UK

Q: What is a barred, blocked, blacklisted phone?
A: A stolen or lost mobile phone and is useless.  

Q: How does a mobile get barred, blocked or blacklisted?
A: When a person buys a Pay As You Go phone, or gets one free, or cheap on a contract or pre-pay tariff on any network and if the person either:     

1. Loses their mobile phone and reports this to their service or network provider.
2. Has their mobile stolen and reports this to their service or network provider or police.

The relevant numbers to report a stolen or lost mobile are:

Network Operator

Contract

Pre-pay

Orange 07973 100150 07973 100451
Vodafone 07836 191191 08700 776655
O2 08705 214000 08705 678678
T Mobile 0845 412 5000 0845 412 5000
Virgin Mobile 0845 6000 789 0845 6000 789
3 07782 333 333 07782 333 333

Q: Is there a website i can use to check if my phone has been barred, blocked or blacklisted?
A: Yes, you can check if your phone has been barred, blocked or blacklisted Click Here

Q: What happens when a mobile phone is reported stolen or lost to their network?
A: The network provider then puts the IMEI number ( the SERIAL number for the phone) on a shared blacklist database across all network providers.  This list stops any phone on it from registering on any network.  The phone is now no good to anyone; it should not be bought for spare parts and it is a criminal offence to handle it.  If you find such a phone it should be handed in to the police so that it can be returned to the owner as he or she may have some important numbers, text messages or pictures in the memory of the mobile phone.

Q: How do yo u find out if a mobile is barred, blocked or blacklisted?
A: Common symptoms of  barred, blocked, blacklisted, lost or stolen mobile phones are:

T-Mobile & Virgin Mobile
Vodafone

O2 & Orange

When a sim is inserted in the phone it will seem as though the mobile is working and will show that you have reception on the network.
However if you try to dial out although it will seem that the call is going through,  you will hear a number unrecognised tone.
If you were to dial the number of the sim card you entered, the mobile would not ring when called.
When a sim is inserted in the phone again the phone will show reception but when an outbound call is made it will repeatedly fail.  You will only be able to send text messages.
Note:  Sometimes a phone will work on the Vodafone network for calls going out but the sim will be barred after a while.
If you check it on other networks you can find out if the phone is barred as it will display the symptoms described for the other networks.
When a sim is inserted in the phone on O2 & Orange the sim will say simcards registration failure, will have no reception and no network operator logo will appear.

Q: What should I do if I buy a second- hand mobile ?
A: Check to find out where the second- hand or new phone you are buying has come from and whether the phone is on a contract or Pay As You Go.  It's common for people to abuse the insurance on their phone by selling it, then later on reporting it as lost or stolen.  That way they get a replacement phone whilst the person they have sold the phone to loses out as their phone will be barred, blocked & blacklisted.
Make sure that if you buy a phone you register the phone with your network provider as if the phone gets barred/blocked at a later date you are mostly covered.  Unfortunately there isn't  a database that allows the public to call up a automated service and check if the phone has been barred and where the phone originated from.